Privacy Policy

1. Scope

This Privacy Policy applies when you use DryStep’s websites, mobile applications, waitlist forms, and related services. It covers information you provide directly, information generated through use of the service, and limited technical information collected automatically.

By using DryStep, you acknowledge that you have read this policy and understand how your information is handled.

2. Information We Collect

Information you provide directly

• Account details such as your name, email address, password, and role.
• Profile information for caregivers, parents, or specialists you invite.
• Child profile information you choose to enter, such as first name or nickname, age range, schedules, routines, notes, potty training logs, reminders, and progress records.
• Messages, feedback, support requests, and other communications you send to us.

Information collected automatically

• Device and app information, such as device type, operating system, app version, browser type, and approximate diagnostic data.
• Usage information, such as pages viewed, features used, timestamps, crashes, and interactions with reminders or notifications.
• Cookies and similar technologies on the website to support functionality, analytics, and performance.

3. How We Use Information

We use information to:

• Provide, maintain, and improve DryStep.
• Create and manage user accounts and team access.
• Store routines, logs, reminders, and progress summaries.
• Enable collaboration across parents, caregivers, and specialists.
• Respond to support requests and communicate service updates.
• Monitor reliability, troubleshoot issues, and protect the service against misuse.
• Understand aggregate product usage so we can improve design, safety, and usability.
• Comply with applicable legal obligations and enforce our terms.

4. When We Share Information

We do not sell your personal information.

We may share information in the following limited situations:

• With people you invite: when you add family members, caregivers, or specialists to a child profile, the relevant information becomes visible to that team based on your settings.
• With service providers: trusted vendors that help us operate the service, such as hosting, analytics, communications, authentication, and support tools, subject to contractual safeguards.
• For legal reasons: when required by law, legal process, or to protect rights, safety, and the integrity of the service.
• Business transitions: in connection with a merger, acquisition, financing, or asset sale, subject to appropriate confidentiality measures.

5. Information About Children

DryStep may contain information about children because adult users track routines and progress for them. DryStep is not intended for direct use by children without adult supervision.

If you submit information about a child, you represent that you are a parent, legal guardian, caregiver, therapist, or other authorized adult with permission to provide that information and to share it with the care team you invite.

6. Data Retention

We keep personal information for as long as needed to provide the service, maintain records for legitimate business purposes, resolve disputes, enforce agreements, and meet legal obligations.

When information is no longer needed, we will delete it or de-identify it, subject to backup cycles and legal requirements.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No system can be guaranteed to be perfectly secure, so you should also use strong passwords and keep your login credentials confidential.

8. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing.
• Request a copy of your information in a portable format where applicable.
• Withdraw consent where processing is based on consent.

You may also manage certain information directly in your account, such as profile details, invited team members, and child records. To make a privacy request, contact us using the details below.

9. International Transfers

DryStep may use service providers located in different countries. When personal information is transferred internationally, we take steps intended to ensure appropriate safeguards are in place as required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and may provide additional notice through the app, website, or email where appropriate.

11. Contact Us